You are here: Prepaid / Services / Missed Call Alerts

Telenor Missed Call Alerts (MCA)
Telenor introduces another value-added service for the convenience of customers who do not have a mailbox subscription. Whether you are out of the coverage area or your cell phone is switched off, you can never miss a call with Telenor's Missed Call Alerts. MCA provides information about the caller's mobile number, date & time, and frequency of calls.

MCA works when?
You are Busy
You are Out of Coverage Area
Your cell is Switched Off
There is No Reply from your side

The Activation Process
Dial **62*00923455555503# for activating Missed Call Alert option if MCA has to be activated on switched off condition. To deactivate the service dial ##62#.
Dial **61*00923455555503# for activating Missed Call Alert option if MCA has to be activated on no reply mode (after 5 bells). To deactivate the service dial ##61#.
Dial **67*00923455555503# for activating Missed Call Alert option if MCA has to be activated on busy on other call condition. To deactivate the service dial ##67#
Dial **21*00923455555503# for activating Missed Call Alert option for all incoming calls. To deactivate the services dial ##21#
Call Telenor Call Centre at 345 or Visit any Telenor Sales & Service Centre or Franchise to activate the service on your account.
Telenor Representative will ask for your approval for the activation of this service.
Call forwarding is activated on ‘Not reachable’ scenario,by default, on a number.
On successful activation, a welcome SMS will be sent.

Example of an MCA SMS
An MCA notification would be appeared in the following format:
"Missed call(s)
(1)+923458503003 on 2.4 at 20:47."

VAS Activation / Deactivation through SMS

Telenor Pakistan Subscribers (postpaid and prepaid) using this service can activate / deactivate Value Added Services directly through SMS.

Direct Key-words for Activation / Deactivation:

The following keywords can be used for service activation / deactivation
(send to 345)

Service Name Activation Keyword
(for activation of services)

Deactivation Keyword (for deactivation of services)
MCA mca mca off

Charging Each SMS to 345 costs an additional (2 Rs. + Tax)

The service activation is free of charge for the post paid customers (All Packages) whereas all prepaid customers would have to pay a one time charge of Rs.50 (plus tax).