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Offer: Get 100 free minutes and 100 free SMS’

Because of overwhelming response the date for qualifying customers has been changed from 31st may 2008 to 25th June 2008, so now all those Telenor customers who have not used their Telenor SIM from 25th June 2008 qualify for this campaign.

Qualifying Customers:

	Customers who have not done any activity since 25th June 2008 will be able to avail this campaign
	To check if you are part of the campaign: Call IVR 2222 or send an SMS containing “FREE” to 2222

Call IVR 2222. (charges are Rs. 1 + tax per min) or Send an SMS containing “FREE” to short code 2222 to avail the 100 free minutes and 100 free SMSs. (charges are Rs. 1 + tax) the 100 free minutes and 100 free SMSs will be posted to the subscriber’s account with in the next 48 hrs

Validity of Free Minutes & Free SMSs: 15 days after the free minutes and SMS have been posted to the subscriber’s account

If the qualifying customers have lost/damaged their SIM they can get a replacement SIM free of cost from any Telenor Sales and Service Centre or Franchise during the duration of this campaign

This Offer is being launched for all prepaid packages

This is a limited time Offer

Who will qualify for this campaign?

How do I check if I am eligible for this campaign?

How do I get free minutes and free SMS?

Can we migrate to other packages?

How does Free minutes work?

What happens if I subscribe to SMS bundling option?

What happens if I subscribe to Voice bundling option?

What will happen to the validity of Free Minutes/SMS if I subscribe to Voice/SMS bundling option?

How can customer check Free minutes & Free SMS Account information?

Can Free minutes be used for making calls to other mobile operators or PTCL?

Can Free SMS be used for other mobile operators?

What is the process of getting a SIM replacement?

Campaign period?